Managed IT Services // Backup, Disaster Recovery & Continuity
Best for 10–150 user firms

When something gets deleted at 4 p.m., it's back by 4:30.

Backups everyone has. Tested backups, almost no one. We build a backup setup you can actually restore from, run a real test every quarter, and document the playbook so anyone on our team can execute the restore — not just the one engineer who set it up.

<15 min
Typical restore time for an individual file or mailbox
Person securing and backing up data
fig.01
Kitchener
Delivered locally across the Waterloo Tech Corridor. SOC 2 Type II & GDPR Sovereign Data Aligned.
3-Hour On-Site Dispatch
As a scaling SaaS startup, security questionnaires were holding back sales. Senator Networks built our entire DevSecOps security pipeline and got us SOC 2 ready in record time.
Aiden Novak, Hyperion Analytics, Downtown Kitchener
Sound familiar?

What goes wrong with backups.

pain 01

Backups are running, but no one's checked them.

Six months go by. The day you need a restore, half the jobs have been silently failing.

pain 02

We have backups — they're on the same server.

Ransomware encrypts the backups too. Now you have nothing.

pain 03

Microsoft 365 has my email forever, right?

Wrong. After 30 days the deleted mailbox is gone for good. M365 isn't a backup.

pain 04

We tried to restore. It didn't work.

First time you ever tested. You learned it doesn't actually work the way you thought.

What you get

What's included.

  • 01

    Servers + databases

    Image-level backups, incremental every hour, full daily. Stored locally for fast restore + offsite for disaster.

  • 02

    Microsoft 365 backup

    Exchange, SharePoint, OneDrive, Teams. Yes — these need a separate backup. Microsoft will tell you so themselves.

  • 03

    Endpoint backup

    Laptops backed up automatically. Stolen-laptop and ransomware-rollback scenarios covered.

  • 04

    Offsite + air-gapped copy

    A copy attackers can't reach even if they compromise your network.

  • 05

    Quarterly restore tests

    A real restore. Witnessed. Documented. We send you the report.

  • 06

    Written DR plan

    Who calls who, in what order, with what passwords. Updated yearly.

Compare

What 'covered' actually looks like.

Three levels of preparedness. Most firms we audit are in column 1 and think they're in column 3.

Basic (most firms)Tested (good)Drilled (Senator standard)
Backups runningYesYesYes
Backups verified weeklyNoYesYes
Real restore tested every quarterNoSometimesYes
Offsite, air-gapped copyNoYesYes
Microsoft 365 backed up separatelyNoSometimesYes
Written disaster-recovery planNoYesYes
Restore time you can predictUnknownEstimateTested, documented
Built on

Backup platforms.

Servers & VMs
Veeam Backup & ReplicationDatto SIRISCohesity (larger envs)
Microsoft 365
Veeam for M365Datto SaaS ProtectionAvePoint
Endpoints
CarboniteAcronisMicrosoft OneDrive Known-Folder-Move
Offsite & air-gapped
WasabiAWS S3 GlacierAzure Backup immutable vault
By the numbers

Operational numbers.

<15
min
File or mailbox restore

Typical for individual-item recovery.

<4
hr
Full server restore

For most servers, including database verification.

100
%
Quarterly test pass rate

Of restore tests over the last 12 months.

1 hour
Maximum data loss

Hourly snapshots mean worst-case is 60 minutes back.

From a client
We had a partner accidentally delete a SharePoint folder of legal documents going back four years. Senator restored it in 20 minutes. The partner never even told the rest of the firm.
Practice Manager · 40-lawyer Bay Street firm · Downtown Toronto
Who needs this

Who needs this.

  • Any firm that runs on Microsoft 365 (which is most of them).
  • Healthcare, legal, financial firms where lost records are a regulatory event.
  • Anyone holding cyber insurance — every policy now requires tested backups.
  • Firms whose 'backup strategy' is 'we have backups.'
FAQ
Q01

Doesn't Microsoft back up M365 already?

No. Microsoft replicates your data for service availability, but the moment someone deletes a mailbox, you have 30 days before it's gone. That's not a backup.

Q02

What about ransomware on backups?

Our standard setup includes an immutable, air-gapped copy. Attackers can encrypt your primary backups and we still have an untouched copy to restore from.

Q03

How fast is 'fast' for a full server restore?

Most servers under 4 hours. Larger databases up to 12 hours. We measure during quarterly tests so the number is real, not aspirational.

Q04

Do you keep backups forever?

No — we set a retention policy with you. Typically 30 days hourly, 6 months daily, 7 years monthly for regulated data.

Next step

Free backup health check.

We audit your current backup setup, test a real restore, and tell you exactly what's working and what isn't. One-week engagement, fixed price.