Cloud Services // Workspace Administration
Best for 25–250 user firms on M365 or Workspace

Microsoft 365 and Google Workspace, run properly.

Most firms buy M365 or Google Workspace, set it up once, and never touch the admin console again. Then licenses go unused, security settings drift, and the help desk burns out resetting passwords. We run it like an operations function — monthly tuning, license cleanups, security reviews, and one named admin you can text.

10–15%
Average M365 license waste removed in the first quarter
Office administrator at work
fig.01
London
Delivered locally across the Southwestern Ontario. PHIPA & SOC 2 Type II Auditing Frameworks Aligned.
4-Hour On-Site Dispatch
Their fractional CTO consulting helped us rebuild our legacy applications into high-availability cloud platforms. Excellent communication and regional execution.
Rebecca Sterling, Sterling Mutual Assurance
Sound familiar?

Why most workspaces are running unmanaged.

pain 01

We're paying for 12 unused E5 licenses.

Hires went, leavers stayed in the system. Nobody runs the reconciliation.

pain 02

External sharing is wide open.

Default settings let anyone share anything with anyone. Auditor flagged it.

pain 03

Resetting passwords is a full-time job.

Without self-service tools or single sign-on, help desk drowns in 'forgot my password.'

pain 04

Microsoft Teams is a wild west.

Anyone creates a team. Channels everywhere. No retention policy. No data classification.

What you get

What we run.

  • 01

    License hygiene

    Monthly review: who has what license, who's actually using it, who left. Downgrade or reclaim.

  • 02

    Security posture

    Conditional access, MFA, device compliance, external sharing rules — set right and reviewed quarterly.

  • 03

    Mailbox + group lifecycle

    New hire? Mailbox + groups ready day 1. Leaver? Cleaned, archived, license reclaimed in 24 hours.

  • 04

    Teams governance

    Naming conventions, retention, who can create, who can guest in. Documented and applied.

  • 05

    Microsoft Purview / Vault

    Data classification, retention, legal hold. Especially important for legal and regulated firms.

  • 06

    Quarterly health report

    What we did, what we found, what's coming up. Written, plain English, executive-readable.

Compare

Levels of M365 management.

Where most firms are vs. where they should be.

Set-and-forgetReactiveSenator standard
License reviewNeverAnnuallyMonthly
MFA on all accountsNot enforcedMost accounts100% including admins
External sharing controlsDefault-openSome restrictionsTuned per group + audited
Joiner / leaver processManual, error-proneDocumented, sometimes followedAutomated from HR feed
Retention + e-discovery readyNoPartialYes, tested
Cost trendAlways upSlow growthTrending down (waste removed)
Built on

What we run.

Microsoft
Microsoft 365 (E3/E5)Entra IDIntunePurviewDefender for Office 365Teams Phone
Google
Google Workspace (Business/Enterprise)Workspace SecurityDrive for DesktopGoogle Vault
Third-party admin tools
AvePoint Cloud ManagementCayosoftMicrosoft 365 Lighthouse
By the numbers

What we deliver.

10–15
%
License waste removed

Average savings in the first 90 days of running your tenant.

100
%
MFA coverage

On every account including service accounts, admins, and shared mailboxes.

<24 hr
Joiner / leaver turnaround

From HR notification to access provisioned or revoked.

4
/yr
Health reports

Quarterly written report covering license, security, governance, and recommendations.

From a client
Senator found we had 47 inactive M365 accounts still licensed. Cleaned them up in the first month. License bill dropped by $3,200/month. Self-funded our entire engagement.
Practice Manager · 55-lawyer firm · Downtown Toronto
Who needs this

Who needs this.

  • Firms whose Microsoft 365 bill keeps going up but they're not sure why.
  • Anyone preparing for a SOC 2, ISO, or HIPAA audit (workspace settings are heavily audited).
  • Firms with high turnover where joiner/leaver process is breaking down.
  • Anyone whose Teams or Google Drive has become a permission nightmare.
FAQ
Q01

Will you change anything without asking?

No. We have read-only access during assessment. Any changes go through your approval, with a documented change plan.

Q02

Can you handle multi-tenant setups?

Yes — we manage clients with 2–6 tenants (often from acquisitions). Consolidation roadmaps included if you want.

Q03

Do you support Google Workspace too?

Yes. About 30% of our clients are Google rather than Microsoft. Same level of management — different toolset.

Q04

What about hybrid Exchange / on-prem AD?

Common and supported. We manage Entra Connect, hybrid mail flow, conditional access spanning both worlds.

Next step

Free workspace health check.

We audit your M365 or Workspace tenant, identify the waste and the risks, and present a written report. Free for new prospects.