Managed IT Services // Patch Management & Endpoint Hardening
Best for 10–150 user firms

Updates that don't break things, on a schedule that doesn't break workdays.

Skipping updates is how attackers walk in. Applying them recklessly is how Monday mornings break. We test patches first, roll them out by ring, schedule the disruptive ones for after hours, and own the rollback if something goes wrong.

99.5%
Of devices patched within 14 days of a critical security update
Automated processing pipeline
fig.01
London
Delivered locally across the Southwestern Ontario. PHIPA & SOC 2 Type II Auditing Frameworks Aligned.
4-Hour On-Site Dispatch
Their fractional CTO consulting helped us rebuild our legacy applications into high-availability cloud platforms. Excellent communication and regional execution.
Rebecca Sterling, Sterling Mutual Assurance
Sound familiar?

Why most firms get this wrong.

pain 01

Updates are just turned off.

Someone got burned once. Now nothing updates. Six months later you're a year behind.

pain 02

Auto-update broke the line-of-business app.

A Tuesday morning update made the billing software stop launching. Everyone goes home.

pain 03

No one knows what's actually current.

Asked at audit: 'What percent of your endpoints have last month's security update?' Silence.

pain 04

Servers reboot themselves at 3 a.m.

Without coordinating the maintenance window, services come up out of order. Things break.

What you get

What we deliver.

  • 01

    Ring-based rollout

    Patches test on a small group first, then expand. Bad patches caught before they hit everyone.

  • 02

    Maintenance windows

    Disruptive patches scheduled with your team. No 3 a.m. surprises.

  • 03

    Third-party apps too

    Not just Windows. Chrome, Firefox, Adobe, Java, Zoom, Teams — the stuff Microsoft Update doesn't touch.

  • 04

    Server patching

    Coordinated reboots, service startup verification, backups taken first.

  • 05

    Endpoint hardening baseline

    Disk encryption on, screen lock enforced, firewall on, USB controlled. Configured once and audited monthly.

  • 06

    Monthly patch report

    What we deployed, what we deferred, what we rolled back. Auditor-friendly.

How it works

How we run a patch cycle.

Same rhythm every month. Disciplined, predictable, documented.

  1. 01

    Test ring (5–10 devices)

    Patches deploy to internal Senator devices + a small client pilot group. Three business days observed.

  2. 02

    Early ring (~20% of fleet)

    Lower-risk users get the patch. We watch for support tickets that match the patch profile.

  3. 03

    Broad ring (rest of fleet)

    Remaining endpoints. Quiet hours by default. Servers in their scheduled window.

  4. 04

    Verify & document

    Coverage report. Anything that failed to apply gets a ticket and a fix plan.

  5. 05

    Emergency out-of-cycle

    When something serious drops, we expedite. Skip rings if the risk-to-disruption math demands it.

Built on

Tools we use.

Patch management
Microsoft IntuneAutomoxNinjaOneWSUS / Configuration Manager
Hardening baseline
Microsoft Defender for EndpointGroup Policy / CIS benchmarksJamf (Mac)
Vulnerability cross-check
TenableQualysMicrosoft Defender Vulnerability Management
By the numbers

What we measure.

99.5
%
Devices patched in 14 days

Of critical security updates. Industry baseline is around 60%.

<0.5
%
Patches rolled back

Because of an issue caught during ring deployment.

100
%
Encryption coverage

Across all managed laptops and desktops.

<24 hr
Emergency patch turnaround

From a critical vulnerability being announced to expedited deployment.

From a client
Before Senator, half our laptops were running Windows updates from a year ago and nobody knew. First month, they had a coverage report showing exactly what was where. Three months in, we were at 98%.
IT Director · 120-person accounting firm · Downtown Toronto
Who needs this

Who needs this.

  • Anyone whose cyber insurance asks about patch cadence on the application.
  • Firms preparing for SOC 2, HIPAA, or ISO 27001 audit (auditors always check).
  • Anyone who's been hit by an outage caused by an unmanaged update.
  • Firms with line-of-business software that breaks if it auto-updates wrong.
FAQ
Q01

What about the software that breaks if you update it?

We pin those, test in a controlled environment, and update on a schedule that works with the vendor's release notes. No silent breakage.

Q02

Do users have to reboot?

Sometimes. We schedule the disruptive ones for after hours with notice. Force-reboot policy is configurable per device group.

Q03

What about phones and tablets?

If they're managed under Intune or Jamf, yes — we handle iOS and Android updates the same way.

Q04

How fast on emergency vulnerabilities?

Within 24 hours for serious public ones. Within hours for the rare 'patch tonight' class — like Log4j when it dropped.

Next step

Free patch coverage audit.

We scan your environment, show you exactly what's behind, and lay out the path to 99%+ coverage. Takes one week, no commitment.