Most firms buy M365 or Google Workspace, set it up once, and never touch the admin console again. Then licenses go unused, security settings drift, and the help desk burns out resetting passwords. We run it like an operations function — monthly tuning, license cleanups, security reviews, and one named admin you can text.
Hires went, leavers stayed in the system. Nobody runs the reconciliation.
Default settings let anyone share anything with anyone. Auditor flagged it.
Without self-service tools or single sign-on, help desk drowns in 'forgot my password.'
Anyone creates a team. Channels everywhere. No retention policy. No data classification.
Monthly review: who has what license, who's actually using it, who left. Downgrade or reclaim.
Conditional access, MFA, device compliance, external sharing rules — set right and reviewed quarterly.
New hire? Mailbox + groups ready day 1. Leaver? Cleaned, archived, license reclaimed in 24 hours.
Naming conventions, retention, who can create, who can guest in. Documented and applied.
Data classification, retention, legal hold. Especially important for legal and regulated firms.
What we did, what we found, what's coming up. Written, plain English, executive-readable.
Where most firms are vs. where they should be.
| Set-and-forget | Reactive | Senator standard | |
|---|---|---|---|
| License review | Never | Annually | Monthly |
| MFA on all accounts | Not enforced | Most accounts | 100% including admins |
| External sharing controls | Default-open | Some restrictions | Tuned per group + audited |
| Joiner / leaver process | Manual, error-prone | Documented, sometimes followed | Automated from HR feed |
| Retention + e-discovery ready | No | Partial | Yes, tested |
| Cost trend | Always up | Slow growth | Trending down (waste removed) |
Average savings in the first 90 days of running your tenant.
On every account including service accounts, admins, and shared mailboxes.
From HR notification to access provisioned or revoked.
Quarterly written report covering license, security, governance, and recommendations.
“Senator found we had 47 inactive M365 accounts still licensed. Cleaned them up in the first month. License bill dropped by $3,200/month. Self-funded our entire engagement.”
No. We have read-only access during assessment. Any changes go through your approval, with a documented change plan.
Yes — we manage clients with 2–6 tenants (often from acquisitions). Consolidation roadmaps included if you want.
Yes. About 30% of our clients are Google rather than Microsoft. Same level of management — different toolset.
Common and supported. We manage Entra Connect, hybrid mail flow, conditional access spanning both worlds.
We audit your M365 or Workspace tenant, identify the waste and the risks, and present a written report. Free for new prospects.